These are the steps for creating your voicemail greeting from the user interface of the Switchvox.
Login to ip.address.of.your.PBX /main user interface
Select Voicemail /Fax > Voicemail Options
Select the Create Greeting button
Greetings are recorded or uploaded sounds that play to a caller when you don't answer the phone. You can upload a sound file from your computer, or record a greeting using your phone.
The default greeting is Switchvox reading your extension digits, and then the caller can record a message.
The greeting that Switchvox plays can be different if you are already on a call (Busy greetings) or if you are just not answering the phone (Unavailable greetings).
If you don't want to distinguish between Busy and Unavailable, set Use Unavailable greetings when busy to Yes.
You can create as many greetings as you want, but only one can be active for each situation (Busy, Unavailable, Full Name).
How do I record personal greetings for Voicemail Options
