Peered Switchvoxes

This tool lets you peer two Switchvoxes together. If you have three Switchvoxes, you can peer each of them with the other two but you cannot peer all three together.

To peer Switchvoxes, each peer must be externally accessible to the other, and each must have different hostnames than the other. The Hostname and Jabber Hostname can be the same for one Switchvox, but that name cannot be the same as either Hostname on the other Switchvox.

Hostnames are managed in Server > IP Configuration: Advanced Options.

After two Switchvoxes are peered, each peer can add the other's extension group(s) to its own Internal Directory using Tools > Contacts. You can view the status of Peered Switchvoxes on Server > Connection Status > Peered Switchvoxes. You will not be able to use peered extensions elsewhere in Switchvox: extension setup (queue members), IVR actions, extension permissions, etc.

The Peered Switchvoxes page lists any Peered Switchvoxes. It also allows you to name the Local Peer Settings.

The list on the Peered Switchvoxes page contains the following information:

Name. Name of the peer.

Hostname. Peer hostname or IP address.

Dial Prefix. Peer’s dial prefix setting, if any.

Shared Username. Shared username.

Actions. Icons for the following:

Content published. If the peer connection is successful, clicking this icon displays Content Published from the Peer, including Extension Groups and Extensions.

Modify. Clicking this icon displays the settings already defined for the peer that can now be modified.

Delete. Clicking this icon displays a message that informs you that clicking the Yes, Delete button will permanently remove this peered Switchvox and its associated data. Clicking the Cancel button removes the deletion message and buttons.

Local Peer Settings

Name. Local Server is the default. We recommend you change this name to something that provides meaning to your peers.

Click the Save Local Peer Settings button when finished.



 

Create Peered Switchvox

If you wish to create some peers, click Create Peered Switchvox. Fill in the necessary fields, then click Save Peered Switchvox when finished.

Display Settings

Peer Name. Enter a unique name for the other Switchvox.

Connection Settings

Peer Host Address: Enter a unique hostname or IP address for the other Switchvox.

Shared Username. Enter the username, which will be the same for the other Switchvox.

Shared Password.Enter the password, which will be the same for the other Switchvox.

Peer’s SSL Certificate in PEM Format. Click the Fetch Certificate icon to download a certificate from the other Switchvox.

Advanced Connection Settings (arrow toggle)

NOTE: These settings typically do not need to be changed.

Ports

SIP Port. This option is preset to 5060.

HTTPS Port. This option is preset to 443.

Alternate Host Settings

Alternate Incoming Host Addresses (Hostname or IP). Enter Hostnames or IP addresses. Switchvox treats incoming communications from these hosts as if they were from the primary host.

Call Settings

Dial Prefix. Enter any prefix needed. This is used to create an outgoing call rule.

Allow all extensions to dial peer. Select YES or NO. This is only available when you create the peer, and it ensures that every existing phone extension is allowed to dial the peer (the outgoing call rule is allowed).

Advanced Call Settings (arrow toggle)

NOTE: These settings typically do not need to be changed.

Call Quality

Enable Jifferbuffer. Select Disabled, Adaptive, or Fixed , 

Passthrough Outgoing Call Rules. To allow calls from the peer to use a local outgoing call rule, include it here.

Audio Codecs. See table under Setup > Call Routing > VoIP Providers > SIP Providers > Call Settings.

Video Codecs. The video codecs H.263, H.263+, and H.264 are available. Note: Video calling is not available over IAX, so these codec settings are not available in the IAX VOIP Provider section.

Rel6.0