Profile Information (tab)

Extension

A unique number for this extension. For information about the extensionnumber length, see  the “Settings” article.

FXS Channel

This is for Analog Phone extensions only. Select the channel that the phone is plugged into. If the only option here is Unconfigured Channel, then you need to configure your hardware device channels before this phone can work (see the “Channel Groups” article).

First Name

The first name of the owner of this extension. This is the name that is used in the caller ID name, and as the extension’s identification throughout Switchvox.

Last Name

The last name of the owner of this extension. This is the name that is used in the caller ID name, and as the extension’s identification throughout Switchvox.

Email Address

The email address of the owner of this extension. This is used to send voicemail-notification messages.

Location

The physical location of the owner of this extension. This is used in the extension Profile.

Title

The title of the owner of this extension. This is used in the extension Profile.

Language and Locale

The Switchvox web-based tool suite is available in several languages:

English for United States

English for United Kingdom

Spanish for Spain

Spanish for Mexico

Italian

NOTE: All languages and locales except English for United States handle dates with the format of dd/mm/yyyy (as opposed to mm/dd/yyyy).

By default, new extensions are created as English for US, with English as the Sound Prompt Language. If you want new extensions to default to your preferred language, use Templates. See the Templates article for details.

Numeric Password

A Numeric Password for this extension. The password is numeric because it will be entered from the numeric keypad on a telephone.

The extension owner uses this password to log into their account in the User Tool Suite. The strength of a new password is indicated as you type (although in this case you may be setting a generic password for the owner to log in for the first time). Reenter the password for verification.

You can require that the extension-owner enter a strong password. For details, see "System Settings in the Settings article.

Profile Picture

You can upload and modify a picture to include in your profile information.

• Click Upload Picture.
• Click inside the text box to open a dialog box and find the image file on your computer. Images must be at least 75x100 pixels, and must be in jpg format.
• Click Upload. The image is uploaded and displayed with the crop area that will be used to make a 75x100 image. You can move the crop area around to choose the best portion of the picture. The Preview on the right shows you what the picture will look like after it is cropped.
• Click Upload Picture.

To upload a different picture, re-crop the existing picture, or delete the existing picture:

• Click View Picture.
• Click ReCrop, or Delete. If you want to upload a different image, Delete this image now, and then click Upload Picture to start again.
• Confirm your changes. Check the appropriate boxes if you want the extension owner (user) to be able to change his or her Location, Title, or Picture.

Login Actions

Force user to update password on next login. This is a security precaution. It lets you create all extensions with a generic password (such as the extension number), which lets the extension owner easily log in for the first time. But then it forces that person to create a new password before continuing to use the software.

Force user to confirm language on next login. If you are not sure which language this extension prefers to use, force the owner to choose a language the next time he or she logs in. This way, extension owners can decide for themselves which language to use, and you know that they made a deliberate choice.

Advanced Options

It is unusual to change the Advanced Options, so they are hidden. If you find you need to change an Advanced Option, click Show Advanced Options.

General Settings

Voicemail/Fax Mailbox Quota (MB). This value is the maximum number of megabytes that can be used for voicemail messages and faxes. It can be set for extensions and extension groups.

• Blank indicates unlimited space.
• 0 (zero) indicates that no voicemail or faxes can be stored.
• Quota is set for a group or groups and for an extension in the group indicates extension's mailbox quota is used.
• Extension is a member of multiple groups, then the lowest mailbox quota is used.
• Extension is not allowed to have voicemail, then setting is not relevant.

Sound Prompt Language. If there are one or more sound packs available in different languages, those languages are displayed in this dropdown. Select the language that this extension hears (e.g., when calling the voicemail access extension, the prompts are in Italian).

To obtain sound packs for different languages, see www.switchvox.com/product_addons.

For instructions on using sound packs, see “About Sound Packs” in the Sound Manager article.

Minimalist Mode. This mode presents the Web Suite interface with reduced graphics. If Minimalist Mode is set to Yes, the following apply:

• The background graphic and larger graphics on buttons and tabs are removed.
• Some text, especially in section headers, is smaller.
• Animations are removed.

Call API Settings

The call creation API lets external applications originate phone calls via Switchvox.

The API is accessed by requesting a specially formed URL. This request could come from an external program or by typing the URL into your web browser. To use this feature, check with your Switchvox administrator.

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