Common Settings

General Settings

Auto-answer Switchboard initiated calls

This sets your phone to automatically answer Switchboard-initiated calls. If you click on a Switchboard phonebook entry, normally your phone rings and you have to pick it up, then Switchvox dials the number for that entry. If this box is checked, your phone rings and then automatically goes to Intercom mode and answers the Switchboard, and you hear the phone ringing the call to the other number (your phonebook entry).

Phone Password 

This is the SIP registration password that your phone uses for registration with Switchvox.

You should not need to change this for a Digium Phone, Switchvox manages strong passwords for you. (Switchvox also manages strong passwords for a Polycom or snom phone that was configured using a Phone Feature Pack.)

This password is probably different than the Phone-admin password used to manage the phone itself.

This password does not change when this extension's voicemail password changes.

See also: Digium Phone Settings Advanced Options, and the setting Reset Registration for Phone-based Assignment-Stealing.

Phone NAT Traversal 

This option controls how Switchvox communicates with the phone if it is behind a router performing Network Address Translation (NAT). The following options are available:

• Always. Select if you are unsure if the phone is behind a router performing NAT.
• No. Select if Switchvox is behind NAT but the phone is not.
• Never. Select to prevent attempts to translate even if the handset requests it with the rport tag.
• Route. Select to send responses symmetrically, but not to include the rport tag in the Via header.