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TOOLS-EXTENSIONFEATURES-SWITCHBOARDLayouts (6.0)

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Switchboard Layouts

This tool lets you create Switchboard Layouts. One or more Layouts can be assigned to a phone extension, so that when someone opens his/her Switchboard, it is immediately useful. The Switchboard can include multiple Layouts for one user so you can create Layouts
for functional roles and different purposes within the same role. You can put any widget in a layout, but each widget will respect the permissions of the phone-user viewing it. When the widget is displayed on the phone-user’s Switchboard, that user’s permission must be set correctly to use all of the widget’s features.
  • Queue widgets will respect the phone-user’s permissions for that queue.
  • Contains and Tags widget will respect the phone-users’s Extension Permissions (Setup>Extensions>Permissions).
IMPORTANT: Switchboard Layouts in 5.X are not maintained after the 6.0 update. Before you update to 6.0, we highly recommend you review the existing Switchboards in your organization and create a plan for your new 6.0 Layouts. You may want everyone to take a screenshot of their own Switchboard so they can recreate their new Switchboard Layouts. Either way, creating the new Layouts should not take more than a few minutes.
 
Switchboard Layout Editor
See the Switchboard 6.0 Demo Video for more about using the layout editor.

Rev 6.0
TOOLS-EXTENSIONFEATURES-SWITCHBOARDLayouts (6.0)
TOOLS-EXTENSIONFEATURES-SWITCHBOARDLayouts-6-0
Article Details
6.0


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