Get Extension Type
This action gets the type of the extension, and saves the result in a new variable. Get Extension Type returns one of the following results:
- zap
- virtual
- ivr
- sip
- conference
- group_pickup
- intercom
- voicemail
- callpark
- agentcallbacklogoff
- call_queue
- agentcallbacklogin
- autodial
- directory
- simple_conference
- feature_code
NOTE: These are case sensitive, so ZAP does not equal zap.
- Extension To Get Type Of. Select a variable that contains an extension, or enter an extension number in the field. Click the people icon to look up the extension that you want.
- Variable Name for Result. Enter a unique name for this variable.
Rel6.0