This article describes the issues resolved in Switchvox version 6.3.1 (81673). See also:
Known Issues.
This version requires version 6.1.2 (84996)
- Extension Permission Can pickup ringing calls now works without Can Record or Can Monitor permission enabled.
- Large numbers of simultaneous calls to extensions in a Contacts & Tags widget are now handled more efficiently in a Switchboard.
- Switchboard Contacts & Tags widget sorts correctly by last name when multiple contacts did not have a last name.
- Paused queue members are now correctly included in the count of logged-in members on the Switchboard queue widgets when the user has only Overview permission. (Paused members have always been included in the count of busy members.)
- An agent login extension now works when called from extensions other than that agent's extension, which allows login from an IVR.
- Scheduled reports now correctly use the option Run on a Daily Interval.
- Call Logs now correctly show the queue members in the call, where a call was assisted-transferred into a ring-all queue.
- Call Reports output is no longer sorted differently for XLS and XML.
- Queue Reports on average wait times for completed calls now correctly match the data in queue logs, which usually showed longer wait times.
- Queue members will continue getting calls now after transferring a queue call back into the queue using assisted transfer.
- Ring all queues where multiple members answer simultaneously now correctly serve the call to the answering member.
- Extremely large files are managed more efficiently (voicemail archives, backups, etc.).
- Restoring multiple-gigabyte Backup files is now more consistently successful.
- The IVR Action Get Extension Type no longer reports the type incorrectly where the extension number has existed as multiple types.
- The IVR Action Send Call Values to URL is no longer replacing "&" with "&" in the URL.
- Current Calls page no longer shows XML errors when extraneous data is in caller ID.
- A 200 OK response is now sent for an INFO request with no message body if the INFO request was successfully received for an existing call.
- When a secondary line is assigned with external host and port other than 5060, the port number is now correctly used on the phone.
- Regular calls are no longer detected as faxes where the sound volume of a call is very low.
- Peered Switchvoxes SIP Status no longer shows as Unknown where a hostname is too long.
- Certain assisted-transfer behavior in 6.3 lead to an issue of Switchvox being unable to process outgoing or internal extension to extension calls, which now no longer occurs.
NOTE: This article describes version 6.3.1 (81673). Previous version is
6.3, later version is
6.3.2.
